FAQ

Why is olive oil wax the best choice?

Olive oil wax is an unparalleled choice for candles and wax melts, offering an eco-friendly, non-toxic experience that fills spaces with captivating, enduring fragrances. Its clean-burning nature promotes healthy indoor air quality, while its smooth texture and elegant appearance enhance any decor. With sustainability at its core, olive oil wax embodies both ethical responsibility and creative distinction.

Are your products non-toxic?

Our primary objective in candle production is to ensure the highest level of safety and cleanliness for a universally enjoyable experience. To achieve this, we have diligently selected components of the absolute utmost quality to achieve a pure and uncompromised product.

  • NO phthalates
  • NO carcinogens
  • NO mutagens
  • NO reproductive toxins
  • NO organ toxins
  • NO zinc
  • NO lead

Do you offer wholesale pricing?

Yes!  Reach out to us at lori@warmthcandleco.com for more information and to explore wholesale structure and pricing options.

Why is my candle/wax melt yellowish?

Vanillin is frequently used in candles to infuse a pleasant vanilla fragrance. The interaction between vanillin molecules and the flame during combustion can lead to discoloration, resulting in a yellowish appearance over time. The yellow coloration does not affect the burn or scent, but rather is a natural reaction that is seen in many undyed candles and wax products.

Why is there wax residue along the walls of my jar?

Wax residue on the sides of a candle jar can be influenced by factors like temperature fluctuations and drafts. It's not indicative of candle quality but rather serves as a safety precaution, ensuring the jar does not get too hot and remains safe to touch. Olive oil wax, in contrast to alternative wax formulations, facilitates the gradual dissipation of residual wax from the container's sides as the flame diminishes. In summary, this is a natural occurrence and does not necessitate any concern.

Will my order melt in shipping?

In warmer months and to warmer destinations, orders are shipped out Monday-Wednesday to ensure delivery by the end of the week, minimizing the chances of the products sitting in transit over the weekend when temperatures might be higher. This approach helps maintain the quality of the items during shipping, particularly in hot weather conditions. Additionally, the packaging is carefully designed to help the products stay cool and preserve their integrity throughout the journey, offering customers the best possible experience upon receiving their orders.

How can I care for my candle?

Caring for your candle properly can extend its lifespan and ensure a safe and enjoyable experience. Here are some tips:

  • First Burn: Allow your candle to burn until the entire surface is melted on the first use. This helps prevent tunneling and ensures an even burn in subsequent uses.
  • Trim the Wick: Trim the wick to about ¼ inch before lighting to prevent excessive smoke, soot, and to maintain a steady flame.
  • Burn Time: Limit each burn session to a few hours to prevent overheating and maintain the quality of the candle. Extinguish the candle if the flame becomes too high.
  • Avoid Drafts: Place your candle away from drafts, fans, or open windows. Drafts can cause uneven burning and potentially lead to safety issues.
  • Burn on a Heat-Resistant Surface: Place your candle on a heat-resistant surface to prevent damage to your furniture or other surfaces.
  • Store Properly: When not in use, store your candles in a cool, dry place away from direct sunlight to prevent discoloration or melting.
  • Safety First: Never leave a burning candle unattended, keep it out of reach of children and pets, and place it on a stable surface.
  • Discontinue Use: Stop using your candle when there's about ½ inch of wax remaining to prevent overheating of the container.

How can I care for my wax melts?

Caring for your wax melts properly will ensure you get the most out of their fragrance and longevity. Here's how to care for them:

  • Choosing a Wax Warmer: Use a suitable wax warmer that's designed for wax melts. Avoid using oil burners or other devices not intended for wax melts.
  • Start with a Clean Warmer: Make sure your wax warmer is clean and free of any residual wax before adding new melts.
  • Adding Wax Melts: Place one or more wax melts in the warmer's dish. Start with one melt and adjust the quantity based on the size of your warmer and the desired fragrance strength.
  • Avoid Mixing Fragrances: Don't mix different fragrances in the same warmer. This ensures that you enjoy the intended scent.
  • Monitor Fragrance Strength: If you find the fragrance too strong, use fewer wax melts, and vice versa if you prefer a stronger scent.
  • Replacing Wax: When the wax no longer releases a strong fragrance, it's time to replace it. Allow the wax to cool and harden, then gently pop it out of the dish.
  • Cleaning: To clean out the wax dish, let the wax harden and then either gently scrape it out or use the "pop out" method by placing the dish in the freezer for a short while.
  • Storing Wax Melts: Keep your wax melts in a cool, dry place away from direct sunlight to prevent melting or discoloration.
  • Safety First: Follow the manufacturer's instructions for your wax warmer and never leave it unattended while in use.
  • Be Patient: If you're transitioning from one fragrance to another, let the warmer cool before adding new melts to avoid mixing scents.